O2’s new Call Defence tool uses AI to protect you from scam calls for free

zeeforce
5 Min Read



  • Call Detect uses adaptive AI to assess calling number behaviour in real time
  • If the system suspects a scam, it will warn users before they answer
  • The latest tool from O2 to protect its customers from fraudulent calls

In the battle against scam and spam calls, O2 has deployed a new tool to help protect its customers from fraudsters. Call Defence uses adaptive AI to assess calling numbers. If the system suspects that the number isn’t legitimate, it will warn users before they answer the phone.

Developed with Hiya, a voice security firm, the feature gives O2 users another layer of protection against fraudsters. It comes amid a wave of increasingly sophisticated scam calls and phishing attacks, some of which use AI models to clone the voices of friends and family.



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