Former President Trump had an important conference call intended to bring faith leaders cross the U.S., together for a series of dialogues and also to emphasize the outreach efforts being done for these groups. The call however was delayed due to some technical difficulties with AT&T’s service and Trump did not take the glitch lightly for he took it online to express his frustration over the network and about incurring such a problem for the second time. The telecommunication service provider was quick to respond and defend itself and denied the problem stemming from its end.
Trump lashes out at AT&T after a glitch delayed his conference call, but AT&T is not ready to take the blame
On Monday afternoon Donald Trump experienced an issue during his conference call and did not keep away from complaining about AT&T’s service online, making him feel like another person sharing his frustration about his service provider. Trump took it to Truth Social to share about the inconvenience caused by the technical glitch in two posts that also emphasized how the carrier needs to get its act together. Trump wrote:
AT&T is totally unable to make their equipment work properly. This is the second time it’s happened. If the Boss of AT&T, whoever that may be, could get involved — It would be good. There are tens of thousands of people on the line!
Trump later on urged the leadership of AT&T to intervene and look into the matter. AT&T knowing how an issue like this can severely damage the service provider’s reputation and paint it as an unreliable network especially coming from the presidential office was quick to respond and was not willing to take the blame for the delay in the conference call. Although the tone was polite and focused on working on understanding the issue better and ensuring it does not erupt in the future, but the blame was put on an unnamed third-party conference call platform. While AT&T did not mention which platform it clearly distanced itself from the blame of this high profile mishap. The carrier stated on X:
The disruption was caused by an issue with the conference call platform, not our network. Unfortunately, this caused the delay, and we are working diligently to better understand the issue so we can prevent disruptions in the future.
Despite the delay Trump was able to still carry out his call that was about 15 minutes long, but the glitch did highlight how crucial tech reliability is and how it tends to be intertwined with public trust and thus, should be dealt with great caution.
